Terms of service

Terms of Service

Last updated: 12/22/2025

Welcome to Chanelii Collections. This website is owned and operated by Creative & Soulful Entertainment LLC. By accessing or purchasing from this site, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully. If you do not agree, please do not use our website or services.

1. Overview

This website is operated by Creative & Soulful Entertainment LLC, doing business as Chanelii Collections. Throughout the site, the terms “we,” “us,” and “our” refer to Chanelii Collections and Creative & Soulful Entertainment LLC.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms, including any additional policies referenced herein.

These Terms apply to all users of the site, including browsers, customers, and contributors of content.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence.

You may not use our products or content for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction through use of the Service.

Any breach of these Terms may result in immediate termination of your access to our services.

3. Products & Services

All products are offered subject to availability. We reserve the right to:

  • Limit the sales of products to any person, region, or jurisdiction

  • Discontinue any product at any time

  • Modify product descriptions or pricing without notice

Many items sold through Chanelii Collections are limited, exclusive, or curated releases. Once sold out, they may not be restocked.

4. Pricing & Payments

All prices are listed in U.S. dollars unless otherwise stated. Prices do not include applicable taxes or shipping unless specified.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product availability

  • Errors in pricing or product information

  • Suspected fraudulent or unauthorized activity

5. Shipping & Delivery

Shipping timelines are estimates and not guaranteed. Once an order has shipped, we are not responsible for delays caused by carriers, customs, or circumstances beyond our control.

Please ensure your shipping information is accurate. Chanelii Collections is not responsible for lost or delayed packages due to incorrect information provided by the customer.

6. Returns & Refunds

All returns and refunds are governed by our Refund Policy, which is incorporated into these Terms by reference and available on our website.

7. Intellectual Property

All content on this site—including but not limited to designs, artwork, visuals, logos, text, audio, video, and branding—is the intellectual property of Creative & Soulful Entertainment LLC or used with permission.

You may not copy, reproduce, distribute, modify, or exploit any content from this site without express written consent.

8. User Conduct

We are committed to maintaining a respectful and intentional community. You agree not to:

  • Harass, abuse, or harm others

  • Upload or transmit malicious code

  • Interfere with the site’s security or functionality

  • Use the site in a way that disrespects the brand or its community

We reserve the right to remove content or restrict access at our discretion.

9. Third-Party Services

Certain features or services may be provided by third parties, such as payment processors or shipping carriers. We are not responsible for the content, policies, or practices of any third-party services.

10. Disclaimer of Warranties & Limitation of Liability

All products and services are provided “as is” and “as available.”

To the fullest extent permitted by law, Creative & Soulful Entertainment LLC and Chanelii Collections shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the site or purchase of products.

11. Indemnification

You agree to indemnify and hold harmless Creative & Soulful Entertainment LLC, Chanelii Collections, Nyasia Chane'l and affiliated partners from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the state of New York.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting. Continued use of the site constitutes acceptance of those changes.

14. Contact Information

For questions regarding these Terms, please contact us at:

Email: NyasiaChanelManagement@gmail.com